Omni-channel presents opportunities and challenges for retailers

Two decades after e-commerce transformed the way people buy products and services, technology and evolving customer behaviour are once again driving change with omni-channel retailing that seeks to engage consumers at every possible touch point and give them the flexibility to shop and claim their purchases when and where they please.
View full report online at supplychainfeature.scmanational.ca

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Leveraging the advantage of a balanced workforce

As Canada celebrates International Women’s Day on March 8, it can look back on a number of achievements. Much has been accomplished in creating equality for men and women in Canada, especially in the areas of health and education, yet gender parity is still far off when it comes to economic well-being. On average, women working full-time earn 20 per cent less than their male peers and have fewer chances to be promoted. Making the case for the benefits of a diverse workforce, industry leaders are issuing a call to action.

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Susanne Martin
Educating global citizens

What are Canadian colleges doing to prepare the next generation of young Canadians to work and prosper in the global economy? Quite a lot, says Paul Brennan, vice president, international partnerships for Colleges and Institutes Canada (CICan).

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Susanne MartinFeatured
Building a thriving entrepreneurial eco-system

When it comes to early-stage entrepreneurship activity – the percentage of working-age people either starting a new business or involved in one that’s less than 42 months old – Canada ranks second in the world and closely behind the United States, according to the 2013 Global Entrepreneurship Monitor (GEM).

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Susanne MartinFeatured
Embracing diversity and helping new Canadians realize their potential

Clicking on a scroll conjures up a bouncy brush-paint animation of a goat that takes the viewer on a tour of Chinese New Year festivities. The beautifully produced video clip is part of the Royal Bank of Canada’s e-card that conveys best wishes for the year ahead. Christine Shisler, RBC’s director of client strategies, sees it not only as an acknowledgment of the important holiday, but also as a gesture of appreciation for clients and staff of Chinese heritage.

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Susanne MartinFeatured
ITAC Mission to India Day 4

DELHI: A four-day trade mission to India led by the Information Technologies Association of Canada wrapped up with delegate Goutam Shaw signing a deal with a large Indian firm, and other delegates walking away with valuable insight and new business prospects.

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ITAC Mission to India Day 3

India, where even happiness is a business opportunity.

Bangalore – A stated mission to build the world’s happiest IT company with the world’s happiest employees and happiest customers may sound lofty. But after meeting visionary Ashok Soota it is apparent that if anyone can do it, it will be him.

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